Nexus Chiropractic, previously known as Chiropractic Partners, is the same trusted care, same team, same location,
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Terms of Service

Terms of Service

Last Updated: February 20, 2026

INTRODUCTION

Welcome to Nexus Chiropractic – Cary (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website nexuschirocary.com and the services provided at our facility located at 1125 Kildaire Farm Rd #101, Cary, NC 27511. By accessing our website, scheduling appointments, or receiving our services, you agree to be bound by these Terms.

ACCEPTANCE OF TERMS

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy available at https://nexuschirocary.com/privacy-policy/. If you do not agree to these Terms, please do not use our services or website.

ELIGIBILITY AND AGE REQUIREMENTS

You must be at least 18 years of age to independently consent to our services and agree to these Terms. Individuals under 18 may receive services only with parental or legal guardian consent. By using our services, you represent that you meet these age requirements or have obtained proper consent.

SERVICES PROVIDED

Nexus Chiropractic provides chiropractic care and related health services including but not limited to:

All services are provided by licensed healthcare professionals in accordance with North Carolina law and professional standards.

APPOINTMENT SCHEDULING AND CANCELLATION

Scheduling: Appointments may be scheduled by phone at (919) 467-7797, through our website, or in person at our office.

Cancellation Policy: We require at least 24 hours notice for appointment cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee. Repeated missed appointments may result in termination of the patient-provider relationship.

Office Hours:

PAYMENT AND BILLING

Payment: Payment is due at the time of service unless other arrangements have been made. We accept cash, credit cards, debit cards, and insurance.

Insurance: We accept most major insurance plans. You are responsible for understanding your insurance coverage, copayments, deductibles, and any services not covered by your plan.

Outstanding Balances: Failure to pay outstanding balances may result in suspension of services and potential referral to a collection agency.

SMS TEXT MESSAGE COMMUNICATIONS

Description of SMS Services: By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Nexus Chiropractic for the following purposes:

Opt-In Process: You will only receive text messages after explicitly opting in through our patient forms, website, or by texting a designated opt-in keyword to our number.

Message Frequency: Message frequency varies depending on your appointments and communication preferences. You may receive approximately 2-8 messages per month.

Opt-Out Instructions: You may opt out of receiving text messages at any time by:

After opting out, you will receive one final confirmation message. You may opt back in at any time by contacting our office.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan. Please contact your carrier for details about your messaging plan. Nexus Chiropractic does not charge for text messages, but your carrier may.

Carrier Liability Disclaimer: Nexus Chiropractic and mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to:

Supported carriers include major U.S. providers, but service availability may vary.

Customer Support: For questions or assistance with text messaging services, contact us at:

WEBSITE USE

Permitted Use: Our website is provided for informational purposes and to facilitate appointment scheduling. You agree to use our website only for lawful purposes and in accordance with these Terms.

Prohibited Activities: You may not:

Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is owned by Nexus Chiropractic or our licensors and is protected by copyright and trademark laws.

PATIENT RESPONSIBILITIES

As a patient, you agree to:

MEDICAL DISCLAIMER

Not a Substitute for Professional Advice: Information provided on our website is for general informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare provider for diagnosis and treatment.

No Doctor-Patient Relationship: Viewing our website or contacting us does not create a doctor-patient relationship. A formal doctor-patient relationship is established only when you become a patient at our office.

No Guarantees: While we strive to provide effective care, we cannot guarantee specific results. Individual outcomes vary based on numerous factors.

Emergency Situations: If you are experiencing a medical emergency, call 911 immediately. Our services are not appropriate for emergency medical conditions.

PRIVACY AND DATA PROTECTION

Your privacy is important to us. Our collection, use, and protection of your personal and health information is governed by our Privacy Policy available at https://nexuschirocary.com/privacy-policy/ and complies with HIPAA regulations. By using our services, you consent to our data practices as described in our Privacy Policy.

HIPAA AUTHORIZATION

By agreeing to these Terms, you authorize Nexus Chiropractic to use and disclose your protected health information as necessary for:

You may request a copy of our complete HIPAA Notice at our office.

TELEHEALTH SERVICES

If we offer telehealth consultations, additional terms may apply. Telehealth services are provided via secure platforms and are subject to the same professional standards as in-person care. You consent to the use of electronic communication for healthcare purposes and understand the limitations of remote consultations.

ASSUMPTION OF RISK

You understand that chiropractic care, like all healthcare services, involves certain inherent risks. While serious complications are rare, potential risks may include temporary soreness, muscle strain, or other minor effects. Serious complications are extremely uncommon but may include vertebral artery injury, disc herniation, or stroke. By consenting to treatment, you acknowledge these risks and agree that you have had the opportunity to discuss them with your provider.

RELEASE OF LIABILITY

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Nexus Chiropractic, its doctors, employees, and affiliates from any claims, damages, or liability arising from:

This release does not apply to claims arising from our negligence or intentional misconduct.

TERMINATION OF SERVICES

We reserve the right to terminate the patient-provider relationship and refuse service if:

You may also terminate the relationship at any time by providing written notice.

THIRD-PARTY LINKS

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or terms of service of third-party sites. Your use of third-party websites is at your own risk.

MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.

MODIFICATIONS TO SERVICES

We reserve the right to modify, suspend, or discontinue any aspect of our services or website at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.

DISPUTE RESOLUTION

Governing Law: These Terms are governed by the laws of the State of North Carolina and applicable federal laws of the United States, without regard to conflict of law principles.

Jurisdiction: Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Wake County, North Carolina. You consent to the personal jurisdiction of these courts.

Informal Resolution: Before pursuing formal legal action, we encourage you to contact us to attempt to resolve any disputes informally.

Arbitration: If informal resolution is unsuccessful, disputes may be subject to binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Wake County, North Carolina.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

WAIVER

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it in the future.

ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and HIPAA Notice, constitute the entire agreement between you and Nexus Chiropractic regarding use of our services and supersede any prior agreements or understandings.

CONTACT INFORMATION

For questions about these Terms of Service, please contact us:

Nexus Chiropractic – Cary
1125 Kildaire Farm Rd #101
Cary, NC 27511

Phone: (919) 467-7797
Fax: (919) 467-9272
Email: info@nexuschirocary.com

Office Hours:

ACKNOWLEDGMENT

By using our services, scheduling appointments, or accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.