Privacy Policy Last Updated: April 10, 2026
INTRODUCTION Nexus Chiropractic – Cary (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nexuschiropractic.com or receive services at our facility located at 1125 Kildaire Farm Rd #101 Cary NC 27511.
INFORMATION WE COLLECT
A. Personal Information
- Name, date of birth, and gender
- Contact information (email address, phone number, mailing address)
- Emergency contact information
- Health insurance information
- Medical history and health information
- Treatment records and progress notes
- Payment information and financial records
- Government-issued ID numbers
- Photographs or imaging results related to your treatment
B. Website Information
- IP addresses
- Browser type and version
- Operating system
- Time and date of visits
- Pages viewed
- Links clicked
- Search terms used to reach our site
HOW WE COLLECT INFORMATION
A. Direct Collection
- Patient intake forms
- Medical history questionnaires
- Communication with our staff
- Payment processing
- SMS opt-in consent forms and text message interactions
B. Indirect Collection
- Website cookies
- Google Analytics
- Social media interactions
- Third-party service providers
HOW WE USE YOUR INFORMATION
A. Primary Purposes
- Provide chiropractic care and related services
- Process and schedule appointments
- Send appointment reminders and follow-up communications
- Bill insurance providers and process payments
- Maintain accurate patient records
- Coordinate care with other healthcare providers
B. Administrative Purposes
- Improve our services and patient experience
- Analyze website usage and performance
- Send promotional materials (with consent)
- Comply with legal and regulatory requirements
- Respond to inquiries and feedback
INFORMATION SHARING AND DISCLOSURE
Mobile opt-in information or personally identifiable data will NOT be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional use.
We may share your information with:
A. Healthcare Partners
- Referring physicians (with consent)
- Specialists (with consent)
- Other healthcare providers involved in your care (with consent)
B. Business Operations
- Electronic health record systems
- Payment processors
- Appointment scheduling services
C. Legal Requirements
- Insurance companies for billing purposes
- Government agencies as required by law
- Law enforcement with valid court orders
- Public health authorities for reporting requirements
DATA SECURITY
We implement various security measures to protect your information:
- Encryption of electronic data
- Secure servers and networks
- Limited staff access based on need
- Regular security audits and updates
- Physical security measures at our facility
- Employee training on privacy and security
- HIPAA compliance procedures
YOUR RIGHTS
You have the right to:
- Access your health records
- Request corrections to your information
- Receive copies of your records
- Restrict certain uses of your information
- Request confidential communications
- Receive an accounting of disclosures
- File a complaint about privacy violations
- Opt-out of marketing communications
COOKIES AND TRACKING
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic
- Improve user experience
- Customize content
You can control cookie settings through your browser preferences.
SMS COMMUNICATIONS
Nexus Chiropractic – Cary may send SMS text messages to patients who have provided explicit written or digital consent to receive them. Messages may include appointment reminders, follow-up care instructions, and practice updates.
Consent: By providing your mobile phone number and opting in, you consent to receive recurring automated text messages from Nexus Chiropractic – Cary. Consent is not a condition of receiving care or services.
Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a single confirmation message and no further texts will be sent. For help, reply HELP or contact us at (919) 467-7797.
Message Frequency: Message frequency varies based on your appointment schedule and care plan.
Carrier Disclaimer: Message and data rates may apply. Delivery is subject to your mobile carrier’s coverage and terms.
No Sharing of SMS Opt-In Data: Mobile opt-in consent and any associated phone numbers collected for SMS communications will not be shared, sold, rented, or disclosed to any third party or affiliate for marketing, promotional, or any other purposes. This information is used solely to deliver the communications you have consented to receive from Nexus Chiropractic – Cary.
CHILDREN’S PRIVACY We do not knowingly collect information from children under 13 without parental consent. Parents can request to review, delete, or refuse further collection of their child’s information.
CHANGES TO THIS POLICY We reserve the right to update this policy at any time. Changes will be posted on our website with a revised “Last Updated” date. Continued use of our services after changes indicates acceptance of the updated policy.
CONTACT INFORMATION For questions about this privacy policy or our privacy practices:
Cary Chiro Partners 1125 Kildaire Farm Rd #101 Cary NC 27511 Phone: (919) 467-7797 Email: info@nexuschirocary.com
HIPAA NOTICE This privacy policy works in conjunction with our HIPAA Notice of Privacy Practices. You may request a copy of our HIPAA Notice at our office.
GOVERNING LAW This privacy policy is governed by the laws of North Carolina and applicable federal laws of the United States, including HIPAA.